Like our household linens, carpets, rugs and drapery, furniture should too be cleaned regularly. Yet many of us do not even think about cleaning it as often as we should. 

When was the last time you cleaned your upholstered sofa? 

According to a 2011 study published in the Journal Environmental Science & Technology, on average, a person sheds between 0.03 and 0.09g of skin every hour. Over the course of an average lifetime, it amounts to about 77lbs, or approximately half of your bodyweight. Most of this is in the form of minuscule flakes, which are deeply embedded in our floors, furniture, drapery, fabrics and are overall a major component of the dust that accumulates on surfaces in homes or offices.

Upholstered furniture absorbs skin flakes, oils, dust, food and drink spillages, fur, bacteria and allergens and a multitude of other things on a daily basis. Professional Upholstery Cleaning will not only make your furniture visibly cleaner, but also make your home healthier and extend the appearance and overall life of your furniture. 

Our professional furniture cleaning can include the following:

· Couches

· Love seats

· Recliners

· Accent chairs

· Dining chairs

· Dining table bench seat

· Patio furniture

· Ottoman

· Mattress

· Upholstered bed frames

· Upholstered Headboards

· Bay Window Seats

· And more!

Our 14-Step Upholstery Cleaning Process


1. Initial walk-thru

Our prompt, friendly Technicians will arrive within the given arrival window, greet you and kindly ask to walk through your home with you, to visually inspect the items you would like to get cleaned. 


Prior to commencing any work, we will confirm the quote provided.

For example, for an Upholstery Cleaning quote for a couch, we will confirm quote by measuring couch to validate the size provided to us by Client, confirming cushion count to be cleaned and inspecting overall condition to ensure that the quote is correct. 


If Technicians, find any discrepancies between the information provided to us for the quote and the actual furnishing- For example, a difference in the type, size, cushion count and overall condition. Technicians will notate information and determine whether or not there would be a price adjustment for the discrepancy. 


If the discrepancy, results in a necessary price adjustment, Technicians will inform you of the price adjustment (- / + ), explain why the price is any different than the estimate provided and ask that you approve the price, prior to commencing any work. 

2. Pre-inspection & Color Fastness Test

Once estimate is confirmed, our highly skilled, IICRC Certified Technicians will inspect the fabric, identify the fiber type, conduct a Color fastness Test of fabric dyes to determine color fastness of the upholstered furniture and attempt to Identify your furnishings unique Cleaning Code (If labels still found on furnishings). 


Identify cleaning codes-


As with clothing labels, furniture will also typically have a label specifying its unique cleaning instructions. On furniture, this is called a “cleaning code”. 

This code will inform you of what kind of cleaning is suggested. The cleaning code for a couch or chair is typically found under the cushion of the base. 

  • "W" - The fabric is compatible with water and will tolerate a water-based upholstery cleaner.

  •  "S" - Water should not be used to clean the fabric. It must be instead dry-cleaned with cleaning solvents or low-moisture solvents. Professional cleaning is highly recommended for this type of furniture, and should be regularly vacuumed or brushed to prevent soil buildup.

  • "S/W" - The code means a combination of dry-cleaning solvents and water can be used. Spot cleaning can be done with upholstery shampoo or foam from a mild detergent, provided the fabric is not fully saturated.

  • "X" - This code is rare and indicates the furniture should never be cleaned with water or solvents; vacuuming is only recommended. 

The findings of each of our steps within our Pre-inspection & Color Fastness test stage, will determine what the safest type of cleaning solutions and techniques will be used. 

3. Area Preparation


We will prepare the area where the upholstery will be cleaned to protect your surrounding furnishings. Including laying a protective drop cloth and moving any items in the immediate area. We don’t want to cause any damage to the carpet, tile, hardwood floor, walls, or anything in your home while the upholstery is cleaned!

If the upholstered furniture is easily moved and your place of work or residence allows for and has the outdoor space needed for the upholstered furnishings to be cleaned outside, we will gladly prepare the cleaning area outdoors. This way, we are completely out of your way and you can resume your normal routine, without us disrupting your living/workspace.

4. Commercial Pre-vacuum


All textiles will be thoroughly vacuumed with a commercial-grade, multi-level filtration, HEPA (High Efficiency Particulate Air) Certified Vacuum to remove dry soils and any loose particles from cracks and crevices, prior to wetting.  Removing dry soil is one of the most important steps in cleaning. 

According to the U.S. Department of Energy, to qualify as HEPA vacuum, its filter must be — at a minimum — 99.97% efficient at trapping and retaining particles down to microscopic particles, including 0.3 microns. 

To put into perspective, particles of that size are about 300 times smaller than the diameter of a human hair, and 25 to 50 times smaller than we can see. 

This is especially important, to our Client’s who suffer from allergies and can appreciate the HEPA certified equipment we carry, which is known to notably improve allergies,

5. Pre-Treat

Depending on your fabric, a special solution designed for your fabric type and soiling requirements, will be applied to emulsify the soil.

6. Pre-Spot

  Any stains and otherwise potentially difficult spots, will be pre-treated with special solutions to increase chances of removal.


7. Agitate/ Pre-Groom:

The fabric will then be gently groomed using soft upholstery brushes, to further loosen the soil and work solution into fabric.  

8. High-power Soil Extraction and Rinse


 The soil is then extracted from the fabric with a gentle, yet effective rinse, which removes not only  soils, but also any remnants of detergent left on the fabric. 

9. Neutralize


 The fabric is then pH balanced, with a neutral solution to maintain its soft texture.

10. Post Spot Treatment


Any remaining spots will be treated with special stain removal products.

11. Post Groom

 The upholstery will then be groomed evenly and prepared for drying.


12. Fabric Protector


If purchased, our Technicians will diligently apply, our Fabric Protectant which unlike traditional Scotchgard, is an organic, non-toxic,  eco-friendly protectant that leaves no smell or residue, and  helps repel liquids and block stains, to limit absorption and allow for an easier clean-up. 

13. Speed Dry Upon Request


When speed drying is especially important, we will ask permission to open windows to allow for maximum air flow and will place high velocity air movers on the upholstery to speed dry the fabric. 

Average dry-time is 1.5 – 2.5 hrs, which can be reduced if we use a maximizing speed dry method. 

14. Post Cleaning Inspection

Our Technician will review the cleaning results with you to ensure that your expectations have been met or exceeded.  


***In addition to recurring Professional Upholstery cleaning, we encourage our Clients to take the time to thoroughly vacuum their upholstery in between cleanings, for regular upkeep, in between professional steams. 

Are You Due for a Furniture Cleaning?